Ford Pickup & Delivery

Illustration of a vehicle being picked up from a house

We'll pick up your vehicle.

Illustration of a wrench in front of a gear to symbolize servicing being performed

We'll service it at our facility.

Illustration of a key fob being placed into a hand to symbolize a technician returning a Ford vehicle to the owner, completing the pickup and delivery service

We'll return your vehicle to you.


Ford Pickup & Delivery is an extension of the AutoNation Ford North Canton service, providing customers with a convenient option where our technicians will pick up your Ford vehicle and service it at our AutoNation Ford North Canton Service Center, with a full compliment of parts and tools. Upon completion of servicing your Ford vehicle, we will return your Ford vehicle to you, without you needing to leave home. Throughout the process, we can keep you updated about the servicing through phone, text, or e-mail.

1. Book by phone

Customers need to call 866-586-5469 to schedule a Pickup & Delivery Service appointment.

2. We pick up your vehicle

Our mechanics come to you and pick up your vehicle to take it back to our dealership. From battery replacement, oil change, to tire rotation, our suite of maintenance and repair services at AutoNation Ford North Canton can give you peace of mind that if your Ford needs some servicing, it will be done so with skilled and trusted hands.

3. We bring your vehicle back to you

Once we've finished servicing your vehicle at our AutoNation Ford North Canton service facility, we will bring your vehicle back to you. We service customers and commercial/fleet accounts in our surrounding areas: Massillon, Alliance, Louisville, Green, Hartville, Jackson Township, and Plain Township.

Frequently Asked Questions

How much does Ford Pickup & Delivery cost?
Ford Pickup & Delivery is complimentary*. When you need service, your Ford dealer will pick up and return your vehicle.

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

How long will service take?
Every service is different. You'll discuss timing when you book your appointment.

Is the Ford Pickup & Delivery program available for all repairs?
All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.

How do I know which maintenance services I need?
Please refer to your Owner's Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.

Are there any distance restrictions for Ford Pickup & Delivery?
Distance restrictions may apply. Contact your preferred dealer to confirm.

Will I get a loaner vehicle while my vehicle is being serviced?
Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.

How do I make changes or cancel my Ford Pickup & Delivery time?
Contact the dealership performing the service directly.